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NatWest: Reward Platinum Account reviews

4.84
Based on 436 reviews, last reviewed 24th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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7%
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1%
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1%

Latest highest rating:

5

I’ve been banking with NatWest for 18 years and they... I’ve been banking with NatWest for 18 years and they’ve provided a very reliable banking service with good customer care Reviewed on: 24th May 2024
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James Helliwell

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

NatWest Reward Platinum Account reviews (436)

Review of the NatWest, Reward Platinum Account:

Great bank account!

5
Great bank account! I get breakdown, travel and phone insurance included in my account fee - great to have everything sorted under one roof! Customer support is always quick and easy, and they are always letting me know about new offers to make my money work for me. Reviewed on: 14th February 2024

Great service, easy to use app

5
I love the NatWest app and how easy it is to use, and that I can basically do anything without ever having to make a phone call or visit a branch. I pay £20 a month for Platinum Rewards and recently had to use the included breakdown cover. It was easy to contact them, no hassle getting a breakdown service out to me, which I was so grateful for being with my young son at the time. Reviewed on: 9th March 2023

Bank on the Nat West

5
I don't often go into my local branch, however, when I do I find the staff extremely helpful and friendly, Noting appears to be too much trouble! Highly recommended. Reviewed on: 9th March 2023

Innovative no hassle banking

5
I'm definitely an "apps" person, and the app for my NatWest Account has been fantastic for a long time, but I also applaud the continuous improvement and innovation. I rarely have a need to go to my branch but on the rare occasion I've had a need to visit, it's a 10-minute walk away (Sutton Coldfield), where I will find very helpful staff. I've banked with NatWest for years, and I've always been very happy. Reviewed on: 8th March 2023

Great bank

5
NatWest have a fantastic on line service and I have always had a positive relationship. This has lasted for over 40 years. Reviewed on: 8th March 2023

Natwest

5
Never had any trouble with anything & always friendly Reviewed on: 8th March 2023

Very easy to use the app

5
Very helpful and pleasant and always willing to help you if you have any questions or concerns Reviewed on: 6th March 2023

Best if the best

5
Best all round app full and packed with useful features. The bank is constantly making and enhancing the app. Love it Reviewed on: 5th March 2023

Very efficient

5
Very efficient and keep me updated with everything associated with my accounts. Offer help if required. Reviewed on: 4th March 2023

Great bank

5
Great bank always ready to help and the app makes things super easy to use and keep a check on my stuff Reviewed on: 2nd March 2023

Best Bank to do business with.

5
I wouldn't choose anyone else but Natwest to bank with. I opened my first bank account with Natwest when I was 16yrs. 38 yrs on still going strong with them now. Reviewed on: 1st March 2023

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