Smart Money People Logo

NatWest: Reward Platinum Account reviews

4.79
Based on 444 reviews, last reviewed 12th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (444)

Review of the NatWest, Reward Platinum Account:

Great bank account!

5
Great bank account! I get breakdown, travel and phone insurance included in my account fee - great to have everything sorted under one roof! Customer support is always quick and easy, and they are always letting me know about new offers to make my money work for me. Reviewed on: 14th February 2024

Innovative no hassle banking

5
I'm definitely an "apps" person, and the app for my NatWest Account has been fantastic for a long time, but I also applaud the continuous improvement and innovation. I rarely have a need to go to my branch but on the rare occasion I've had a need to visit, it's a 10-minute walk away (Sutton Coldfield), where I will find very helpful staff. I've banked with NatWest for years, and I've always been very happy. Reviewed on: 8th March 2023

Great bank

5
NatWest have a fantastic on line service and I have always had a positive relationship. This has lasted for over 40 years. Reviewed on: 8th March 2023

Natwest

5
Never had any trouble with anything & always friendly Reviewed on: 8th March 2023

Very easy to use the app

5
Very helpful and pleasant and always willing to help you if you have any questions or concerns Reviewed on: 6th March 2023

Best if the best

5
Best all round app full and packed with useful features. The bank is constantly making and enhancing the app. Love it Reviewed on: 5th March 2023

Very efficient

5
Very efficient and keep me updated with everything associated with my accounts. Offer help if required. Reviewed on: 4th March 2023

Great bank

5
Great bank always ready to help and the app makes things super easy to use and keep a check on my stuff Reviewed on: 2nd March 2023

Best Bank to do business with.

5
I wouldn't choose anyone else but Natwest to bank with. I opened my first bank account with Natwest when I was 16yrs. 38 yrs on still going strong with them now. Reviewed on: 1st March 2023

Easy to manage

5
App works great and simple to use , I haven’t had any issues with it yet. Reviewed on: 1st March 2023

Platinum account

5
Perfect for our needs especially the travel insurance and the phone insurance is useful to have Reviewed on: 1st March 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.92 from 13255 reviews
    NatWest
    View all products