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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Newbury Building Society

Nice people, good service and products Reviewed on: 19th June 2020

Reply from Newbury Building Society HI Tanya - thank you for taking the time to leave feedback for us - we really appreciate it Response date: 19th June 2020

Our dream

We both had a dream of owning our own property, it did not seem possible at our stage of life until, we were put in Touch with Newbury. Newbury? every form that we filled in together came with full information, booklets, and above all they were easy to grasp, helpful and understand. 5 stars from us, and a very big Thankyou to Newbury Reviewed on: 12th June 2020

Reply from Newbury Building Society HI David, thank you very much for taking the time to provide feedback - we really appreciate it and we are so pleased to hear that you have got your dream! Congratulations and happy new home!¬ Response date: 12th June 2020

Good overall experience

We had a very specific requirement for a holiday let mortgage for expats. The Newbury Building Society were one of the very few providers. Our dealings were mainly through a broker, but everything went smoothly. Reviewed on: 5th June 2020

Reply from Newbury Building Society Hi Sally, thank you very much for taking the time to leave feedback for us - we really appreciate it. Response date: 8th June 2020

Repayment of mortgage

From the start of the process to the end, the staff were fantastic with advising us with very clear and consise details of the procedure and were quick to respond to our request, even with the Covid 19 situation casuing more pressure on them. Reviewed on: 5th June 2020

Reply from Newbury Building Society Hi Lyn - thank you so much for your kind words and for taking the time to provide us with feedback. We really do appreciate it and make sure that our colleagues who assisted you are aware of your feedback - they will be thrilled. Thank you again. Response date: 5th June 2020

Efficient and helpful

We were looking to remortgage but found it difficult as we couldn’t get anyone to view our property for a valuation due to COVID and we ended up staying with Newbury because of this. We we’re approved with other lenders at cheaper rates but due to not being able to get the valuation the mortgages couldn’t complete. Newbury were efficient and helpful when we spoke to them and got paperwork to us quickly and kept us updated by email. Only negative is we will end up paying a bit more. Reviewed on: 5th June 2020

Reply from Newbury Building Society Hi GemM, thank you for your feedback and taking the time to let us know - we do review all comments regularly to see where we can do more. Thanks again. Response date: 5th June 2020

Great service in these uncertain times

As you are aware about the pandemic we are currently facing, Newbury was very efficient to get us the best deal they could Reviewed on: 5th June 2020

Reply from Newbury Building Society Hi Lewis, thank you for taking the time to provide feedback, we really appreciate it. Response date: 5th June 2020

Excellent from start to finish

Clear commuication, freindly advice & great customer service. what more can be said! Reviewed on: 1st June 2020

Reply from Newbury Building Society Hi Tim, Thank you for taking the time to leave feedback, we really appreciate it. Response date: 1st June 2020

Professional, friendly.

Our experience with Newbury Building Society has been second to none. The team is friendly and very professional. They take time to clarify our doubts and explain The products that better suit out needs. Reviewed on: 29th May 2020

Reply from Newbury Building Society Hi Isabel, thank you for taking the time to leave feedback for us - it's much appreciated by us all. Response date: 29th May 2020

Re mortgage

Newbury Building Society were exceptional in the organisation of my re-mortgage particularly as this was in the Covid 19 crisis period. They organised an appointment promptly and discussed my options with me. The paper work was sent to me promptly. I’d recommend this financial service provider to friends or relatives. Reviewed on: 29th May 2020

Reply from Newbury Building Society Hi Sascha, thank you for taking the time to provide feedback - we really appreciate it. Response date: 29th May 2020

They listened and made things happen!

My circumstances didn’t fit into a ‘Normal’ box but I am a viable customer. At Newbury Building Society they actually looked at how they could help me, which is very unusual these days and they took the frustration out of our transaction. I would highly recommend them. Thank you Reviewed on: 29th May 2020

Reply from Newbury Building Society Hi Sarah, thank you for taking the time to leave feedback for us, it is much appreciated. Response date: 29th May 2020

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