Write a review

Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1230 reviews)

View other Newbury Building Society products

4.76

Based on 1,230 reviews, last reviewed 29th Nov 2024

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Easy product switch. Dealt with Lauren Rowe re: product switch. She was very professional, followed up on all agreed actions, superb experience overall. Reviewed on: 29th November 2024

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

Read all reviews Write a review

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Review Newbury Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Mortgages reviews (1230)

So easy to contact really friendly and personable, can't do rough to help.

Incredibly helpful and easy to talk to. I couldn't of wished for better customer care and service. Reviewed on: 16th August 2019

Reply from Newbury Building Society Hi Gill, thank you for taking the time to leave us feedback, it's much appreciated - so lovely to hear when our customers have had a positive experience :-) Response date: 16th August 2019

Really helpful

Really helpful customer service, explained everything to us and ensured we understood everything. Quick and easy to do over the phone. Reviewed on: 16th August 2019

Reply from Newbury Building Society Hi Kirsty, thank you for taking the time to leave feedback - it's much appreciated! Response date: 16th August 2019

Absolutely superb!

The NBS were amazing to deal with, so helpful and the whole experience was seamless! I would highly recommend! Reviewed on: 13th August 2019

Reply from Newbury Building Society Hi Tommy, Thank you for taking the time to leave feedback, we are so pleased to hear your experience was good! Response date: 14th August 2019

Refreshingly straightforward!

After several stressful experiences with my original lender and others it was a great relief to be told that NBS were able to provide me with an appropriate solution for my re-mortgage. The entire operation was completely painless due to the uncomplicated application process and the considerate, informal manner employed by your advisor, Angela. Reviewed on: 12th August 2019

Reply from Newbury Building Society Hi Roger, many thanks for taking the time to leave feedback. It's much appreciated and we will be sure to let Angela know your comments. Response date: 13th August 2019

Good product

Very good product for older borrowers ie over 70. Interest only Loan - 19 year term - 5 year fixed rate. Best product on the market for this age group. Reviewed on: 10th August 2019

Reply from Newbury Building Society Hi Josephine, many thanks for taking the time to leave us feedback. It's much appreciated. Response date: 13th August 2019

Very straight forward

Applying for my mortgage was simple, uncomplicated and stress free with Newbury. Would recommend! Reviewed on: 9th August 2019

Reply from Newbury Building Society Thank you for taking the time to leave us feedback, pleased to read that the process was stress-free! Response date: 13th August 2019

Great Service

Pain free process with great service Reviewed on: 3rd August 2019

Reply from Newbury Building Society Hi Steve, thanks for taking the time to leave us feedback. Pleased to hear your experience was straight forward. Response date: 5th August 2019

Always an excellent and professional service

I have been a customer for 10 years now. You get to speak to a human being and not just a computer. Reviewed on: 3rd August 2019

Reply from Newbury Building Society Hi Lesley, thanks for taking the time to leave us feedback, it's much appreciated! Response date: 5th August 2019

Set Build Mortgage

Luke Pummell and his Newbury Building society team were simply outstanding. Clear, concise and conscientious communications throughout my dealings with them made a perceived difficult process easy and efficient. Highly focused on my needs, particularly deadlines to start the build, we’re met in well in advance advance where others said they couldn’t do it. When I had a legal issue Luke stepped in, reassured and proposed a new solicitor who resolved the matter quickly and efficiently. I would happily and strongly recommend Luke and the Newbury Building society to any self builder or small developer looking for finance. Thanks you. Reviewed on: 2nd August 2019

Reply from Newbury Building Society Hi Jim, Thank you for taking the time to provide feedback. I am sure Luke and his team will be thrilled to hear this, and we are all so pleased to hear your self-build project went so smoothly. Congratulations on your build! Response date: 2nd August 2019

Very Good

Good experience , very Patient, fast process Reviewed on: 2nd August 2019

Reply from Newbury Building Society Hi Antonio, Thank you for taking the time to provide a review. We are pleased to hear it was a stress free experience! Response date: 2nd August 2019

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub