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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1268 reviews)

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4.76

Based on 1,268 reviews, last reviewed 1st Mar 2025

3% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Very good service, all the staff very helpful Very good service, all the staff very helpful Reviewed on: 1st March 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1268)

Every interaction is a pleasure.

I feel part a truly valued member of the Society as staff remember me even when it's just on a phone call. The society is on my side with regard to getting the best mortgage rate. You are so well managed I feel my mortgage is in safe hands, even in these very uncertain times of increasing interest rates and inflation. Reviewed on: 6th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 6th May 2022

Agility and Support at all times

Penny Hutchison and everyone at Newbury were important throughout our process, the agility and support at all times was incredible at this time. Reviewed on: 4th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it and will be sure to share your comments with Penny and team, who will be so pleased to hear them! Response date: 4th May 2022

Easy!

I have been with NBS for many years, the service they provide has always been fair, considered and delivered in a friendly way, my latest transaction was no different. I truly believe they care and that makes a huge difference ! Reviewed on: 2nd May 2022

Reply from Newbury Building Society Hi there - thank you for taking the time to leave a review, we're glad to hear about your brilliant experiences with the Society. Response date: 3rd May 2022

Newbury Building Society Branch Review

Extreamly helpful nothing was too much trouble would definatly recommend Reviewed on: 30th April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Helpful staff

My husband and I opened 2 saving accounts each at our local branch. The staff were very welcoming and took time to explain the best accounts for us. They made sure we were happy with everything and never rushed us or made us feel a nuisance. We felt that we were valued customers. Definitely recommend them. Reviewed on: 26th April 2022

Reply from Newbury Building Society Thank you for your kind comments and for taking time to leave feedback - we appreciate it. Response date: 27th April 2022

Easy to talk to

Staff always easy to contact and quick to respond to queries. Reviewed on: 24th April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 25th April 2022

We had a great experience

Very quick and efficient service. Reviewed on: 23rd April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback for us - we really so appreciate it. Response date: 25th April 2022

very efficient

Very helpful. Easy to speak to on the phone and helpful. Kept us informed. Reviewed on: 23rd April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 25th April 2022

Porting mortgage to new property

Porting existing mortgage to a new property was quick easy and painless dedicated contact made everything easy and straightforward Reviewed on: 22nd April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 22nd April 2022

Mortgage

Good service by mortgage team. Reviewed on: 21st April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 22nd April 2022

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