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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1268 reviews)

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4.76

Based on 1,268 reviews, last reviewed 1st Mar 2025

3% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Very good service, all the staff very helpful Very good service, all the staff very helpful Reviewed on: 1st March 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1268)

Absolutely stress free

Newbury have been fantastic to a first time buyer with no real knowledge on how anything works! Really helpful and friendly every time you call or email them no matter how silly the question! Would definitely recommend! Reviewed on: 27th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words. We appreciate it and congrats on your new home! Response date: 27th May 2022

Very helpful

Very helpful and supportive throughout the process of purchasing my first property. Recently made a quick and easy telephone appointment online to discuss my options with my interest rate on my existing mortgage and Eve was very helpful and helped me explore my options. Thank you Reviewed on: 26th May 2022

Reply from Newbury Building Society Hi Paige - thank you for taking the time to leave us a kind review, we really do appreciate it. We will be sure to share your comments with Eve, who will be so pleased to hear them. Response date: 27th May 2022

Excellent Service

Helpful, efficient, Customer friendly service from Newbury. Great to deal with . Reviewed on: 20th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 23rd May 2022

Fantastic service, will be back to take out products the future

Amazing service, regretting moving to another company. Will be back when my current mortgage deal runs out Reviewed on: 20th May 2022

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreciate it. Response date: 23rd May 2022

Re mortgaging was so easy to do

I contacted Rose and had a telephone review before she submitted our application to the underwriters at Newbury. This application was fur a re mortgage to borrow more for our house renovation. Rose was very friendly and efficient and we found h to e whole process easy to understand and when our approval came through very quickly we were very happy with the terms and rates offered . We would highly recommend The Newbury Building Society for future mortgages . Reviewed on: 20th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we will be sure to share your comments with Rose, who will be so pleased to hear them. Many thanks Response date: 23rd May 2022

Re-mortgaging and borrowing more money.

I only have praise for Newbury Building Society, I had to re-mortgage my mortgage and raise more money due to buying out my Husband due to a divorce. The transaction with Newbury was stress free each time I had to call them they were helpful very accurate information every time, I cannot fault them and would highly recommend them, well I already have. Thank you for all your help. Reviewed on: 20th May 2022

Reply from Newbury Building Society You are very welcome and Thank you for your kind words and for taking time to leave feedback and for recommending us to others - we appreciate it! Response date: 23rd May 2022

Very pleasant experience

The two ladies behind the desks, Tracy's, were very helpful to set up a savings account with the Building Society. Couldn't do enough for us. Reviewed on: 15th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to let the Tracey's know! Response date: 16th May 2022

Excellent and local

I have always found staff to be knowledgeable, polite, helpful. I have never had to queue for a long time either. Reviewed on: 11th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback we do appreciate it. Response date: 11th May 2022

Thank you Eve Mcdowell

Eve Mcdowell was fantastic. Extremely friendly, knowledgeable and helpful. She managed to get me the right deal I was looking for. Thank you Eve! Please make sure my thanks is passed onto her. Reviewed on: 10th May 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Eve, who will be so pleased to hear them. Response date: 11th May 2022

Very good customer focus and advice

Rose Hallett was very competent advisor, friendly manner, albeit only very limited products for me to avail being an expat, however, overall excellent manner and customer experience. Reviewed on: 6th May 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words - we will be sure to share them with Rose who will be so pleased to hear them. Response date: 9th May 2022

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