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Newbury Building Society: Mortgages reviews

4.76
Based on 1,268 reviews, last reviewed 1st Mar 2025
11% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
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1%
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1%

Latest highest rating:

5

Very good service, all the staff very helpful Very good service, all the staff very helpful Reviewed on: 1st March 2025
Elizabeth E's avatar
Elizabeth E

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
Julie s's avatar
Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1268)

A plus services

5
Very quick easy services! Well done Reviewed on: 10th June 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th June 2022
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Newbury Building Society

Problem free remortgage

5
Just extending my fixed term mortgage All done with no hassle! Reviewed on: 31st May 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback for us - we appreciate it. Response date: 1st June 2022
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Newbury Building Society

Excellent service, thankyou

5
Everyone was very helpful and the whole process very easy to understand and follow. Reviewed on: 30th May 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 31st May 2022
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Newbury Building Society

Brilliant service

5
Easy to book my telephone appointment. The advisor was really friendly and helpful. Reviewed on: 30th May 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th May 2022
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Newbury Building Society

Easy repayment in full

5
I rang to ask for a settlement statement. The lady who helped me was pleasant and helpful as always. Statement arrived a couple of days later and within a week of paying I received notification of clearance from Newbury B S and also from The Land Registry.Barbara Very efficient and easy transaction. Reviewed on: 30th May 2022
Reply from Newbury Building Society Thank you for your kind word Barbara and for taking time to leave feedback - we appreciate it. Response date: 30th May 2022
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Newbury Building Society

I wish every customer service department was like yours

5
Repaying my outstanding mortgage could not have been easier. Emails were answered quickly and I received a redemption statement in the post. i set up the payment on the day advised and everything was done without any fuss. Thank you - especially Adam Reviewed on: 29th May 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Adam. Response date: 30th May 2022
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Newbury Building Society

Say Sayonara

5
Simple and straight forward to closing out our mortage Reviewed on: 27th May 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 30th May 2022
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Newbury Building Society

Great Product

5
Easy to deal with and great products Reviewed on: 27th May 2022
Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023
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Newbury Building Society

Great service

5
Easy to deal with coupled with a good product makes Newbury Building Society highly recommendable. Well done Reviewed on: 27th May 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback -we appreciate it. Response date: 30th May 2022
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Newbury Building Society

Mortgage Paid

5
I have just recently paid my mortgage off after nearly 30 years. I have always dealt with Clare Taylor - Area Manager with the Newbury Building Society. Claire has been such a great help over the years with helping to arrange a re mortgage to then providing us with settlement figures. Thank you so much Clare and the team. My son who is nearly 22 is now looking for a mortgage and he would definitely look to the Newbury Building Society first. Kind regards and thank you. Adrian Dobbs - Leeds UK Reviewed on: 27th May 2022
Reply from Newbury Building Society Hi Adrian, thank you do much for taking time to leave feedback. We will share your comments with Clare who will be so pleased to hear them. We appreciate it and thank you. Response date: 27th May 2022
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Newbury Building Society

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