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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1268 reviews)

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4.76

Based on 1,268 reviews, last reviewed 1st Mar 2025

3% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Very good service, all the staff very helpful Very good service, all the staff very helpful Reviewed on: 1st March 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1268)

Prompt,friendly,straightforward

The application was uncomplicated,the approval prompt and the monies paid without delay. When I needed to speak to a member of staff beit by telephone or in person at the local branch, they were always courteous, friendly and helpful. Good old fashioned service. Reviewed on: 19th April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and are pleased to hear you have received a consistently good service. Response date: 20th April 2022

We had a no mortgage property, but required additional funds.

We used a mortgage agent to carry out the transaction, therefore my dealings with the society were limited. However, I found the Society very helpful and understanding. I would highly recommend the Society services to friends and family. Reviewed on: 18th April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 19th April 2022

Excellent service in respect of new holiday home

We were fortunate enough to be able to buy a new holiday home in Cornwall. We have saved and borrowed form the NBS for 40 years and when we applied for our mortgage we received excellent service and advice from Kate Rockall in the Newbury branch. Her help throughout the process was invaluable and we completed on our new house recently and look forward to spending much time in Cornwall. Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. We will be sure to share your comments with Kate, who will be so pleased to hear them. Response date: 11th April 2022

Always friendly and helpful.

Newbury looks after the savings account for all four people in our family. They have always been friendly and helpful. That was the reason we opted to move our mortgage to them and the Newbury BS has always helped and advise us. We would not hesitate to recommend them to anyone. Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a kind review, thank you. Response date: 11th April 2022

Newbury make it so easy

We originally took our first mortgage out with Newbury as we bought a shared ownership property and only a few companies who provided this. When it came to renewal we decided to do an interim staircase to buy a larger percentage of our property and Newbury were amazing. We tried various brokers who told us we could only afford a lower amount, but decided to go direct to Newbury as our current provide. They offered us way more than the brokers had and gave us a great rate as well to stay with them. Their help and support through the whole process has been great! Unless something drastically changes, we will stay with them for many years to come! Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a kind review, we really do appreciate it. Response date: 8th April 2022

All round, an excellent society capturing all we need with competitive rates,

We re-mortgaged to Newbury because of their independence and competitive rates. Every application is complicated/burdensome these days, but the Newbury one was handled well by friendly and responsive staff Reviewed on: 6th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 6th April 2022

Very quick and friendly service

Recently completed a re mortgage after our current deal expired. Very quick efficient and friendly service. Cannot fault. Reviewed on: 4th April 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us feedback, thank you very much. Response date: 5th April 2022

mortgage deal

mortgage deal coming to end , phoned up and was sorted out very fast with almost the same deal again for the next 3 years ,would recommend to others as i have already great company Reviewed on: 4th April 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you very much. Response date: 4th April 2022

Attractive product at a reasonable rate that treated a self-invested pension plan as an asset not a liability

I was trying to remortgage on the basis of income from a SIPP. A number of the large lenders would not even consider my SIPP as an asset. Newbury Building Society offered a sensible and pragmatic approach to determining affordability, on the basis of projected drawdown income from my SIPP. The discussions were quick, simple and painless. An offer was made, accepted and executed. It's good to see a building society taking a common sense approach to this relatively new type of pension provision, as a basis to offer quality financial products. Reviewed on: 3rd April 2022

Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a kind review, thank you. Response date: 4th April 2022

New mortgage

As a first time buyer, I am happy with the service provided. The only slight negative, was the wait between the valuation and the mortgage offer, but after this, I was in within 6 days! The welcome box that was delivered was a lovely additional extra! Reviewed on: 2nd April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. We will be sure to pass on your comments with the relevant teams. Response date: 6th April 2022

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