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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
You were the first to say about the FSCS protection limit to be raised to �120,000. Reviewed on: 31st December 2025

In branch service review

5
Pleased, always been better. No improvement. Always get explanation. Reviewed on: 31st December 2025

In branch service review

4
The staff are exceptionally helpful but your online banking is poor. Reviewed on: 31st December 2025

In branch service review

4
I found your advisor very helpful and gave good advice. Reviewed on: 31st December 2025

In branch service review

5
Nice personal service and good explanation of products and was given very good advice. Reviewed on: 31st December 2025

In branch service review

5
Friendly and attentive customer service. Patient and very helpful. Very good. Reviewed on: 31st December 2025

In branch service review

5
Depoisting is eaasy and straightforward. Reviewed on: 31st December 2025

In branch service review

5
Treated like a customer, not a number/ Would like more monthly interest options. Don't get too big. Stay mutual. Reviewed on: 31st December 2025

In branch service review

4
Like the independence of the building society, but need for improvement to online access. Reviewed on: 31st December 2025

In branch service review

5
The ladies in my Andover branch are all very lovely, helpful and friendly. I like the personal service by a very real person and signing my name. Reviewed on: 31st December 2025

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