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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,663 reviews, last reviewed 3rd Feb 2026
34% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Advice for people using Power of Attorneys I act for my elderly cousin using a registered Power of Attorney. I live in Australia most of the time and Vess, a Customer Service Adviser at the Did... Read more Reviewed on: 3rd February 2026
Robert A's avatar
Robert A

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8663)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Excellent responcive service very helpful over the telephone, feel my money is safe with NBS Reviewed on: 28th February 2022
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Verified Member

A very friendly welcome.

5
A very friendly welcome. Account opened efficiently. So good to have face to face contact and not have to conduct business online. Reviewed on: 6th December 2025
Susan 's avatar
Susan
Reply from Newbury Building Society Good morning Susan, we truly appreciate your kind words. Thank you for taking the time to leave a review. Response date: 8th December 2025
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Newbury Building Society

In branch service review

5
Staff are always professional and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Like the cheery conversations with staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Local branches where you are able to speak face-to-face to staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Excellent service, should have made an app, but very good service. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Thank you, besy customer experience I have had in a bank/building society. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Face-to-face service was excellent. Everything was explained very well. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Lovely brand with lovely ladies in branch. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
All the staff are friendly and helpful. Almost like family. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very helpful staff. Everything is explained well. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

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