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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8680 reviews)

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4.89

Based on 8,680 reviews, last reviewed 14th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Dealing with real people and not dialing numbers.

Setting up the account easy, done in person and hassle free. The one occasion I had to phone them, I got straight through to a real person who then put me straight through the the person I needed to speak to. No dialing numbers or computer voices involved, this and how banking a building societies should be run. Reviewed on: 11th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 13th January 2025

Phone call to Alton Branch for help.

Initial phone call to Alton Branch, then able to complete transactions by post and online. Reviewed on: 10th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025

Ken was really helpful and explained everything clea...

Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025

Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 8th January 2025

In branch service review

Friendly staff. Easy access in Thatcham. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th January 2025

In branch service review

I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

Always a pleasure to come into branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

When I log into online banking it would be helpful if there was a box on the screen to say how much I had left to save that tax year. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - that's a great idea we will pass onto our development team thank you! Response date: 7th January 2025

In branch service review

OK as it is, with no problems to date with accounts. Staff always very helpful and friendly. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

Staff are very helpful, great office, products are easy to understand. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

James was very helpful and everything was done with ease. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with James, who will be so pleased to hear them. Response date: 7th January 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8680)

Really friendly, helpful staff and also easy to add funds by internet as well.

Dealing with real people and not dialing numbers.

Phone call to Alton Branch for help.

Ken was really helpful and explained everything clea...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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