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Newbury Building Society: Savings reviews

4.89
Based on 8,680 reviews, last reviewed 14th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Aimee and Chloe were as usual very helpful and very complimentary about my clothes :). Reviewed on: 31st December 2024

In branch service review

5
Fab service in the Hungerford branch. Reviewed on: 31st December 2024

In branch service review

5
Everything was very pleasant as usual and I actually came in for a transaction. Reviewed on: 31st December 2024

In branch service review

5
Always friendly and knowledgeable. Reviewed on: 31st December 2024

In branch service review

4
Vess was professional and understood our savings requirements. However the process of requiring ID because of ome potential link to a political figure made the experience unpleasant. Big plus is a branch in Didcot makes the Newbury more attractive than competitors without a branch in Didcot. Reviewed on: 31st December 2024

In branch service review

5
I like that there is a local branch and the staff are always very helpful. Reviewed on: 31st December 2024

In branch service review

5
Many thanks Helen for your excellent customer service. This is to transfer my exisiting notice cash ISA to the senior monthly ISA. Reviewed on: 31st December 2024

In branch service review

5
Easy to update accounts, staff always pleasant and friendly, go above with help. One thing I woud suggest is making it easier to transfer money from account to another bank or building society. Reviewed on: 31st December 2024

In branch service review

5
Had a savings review, with the information provided I was able to make an informed improvement to my portfolio. Reviewed on: 31st December 2024

In branch service review

5
I recently opened a savings account at the Didcot branch - the staff were very friendly and helpful by taking time to answer any queries I have. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi thank you for taking the time to leave us a review, we really do appreciate it. Response date: 15th April 2025
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Newbury Building Society

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