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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,634 reviews, last reviewed 1st Jan 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026
Andreas M's avatar
Andreas M

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8634)

Review of the Newbury Building Society, Savings:

Good savings interest rate but they don't make it easy ...

2
I have used many online banks but I can honestly say signing up and depositing money with the Newbury has been the most painful ever. Rather than having one sign up option they have multiple so I ended up creating my account on third attempt. Then I deposited money and had most returned as they had limits which I hadn't seen. Good rate but don't expect a simple application .. practice meditation and calmness in advance ... It will really help. Reviewed on: 19th October 2019
Derek Hart's avatar
Derek Hart
Reply from Newbury Building Society Hi Derek, thank you for taking the time to leave feedback. We are sorry that you have found the online system painful, we are open to suggestions on how we can improve the experience and we are implementing updates regularly. If we can make the accounts limits more visible in the process for example? we will review this point. Response date: 21st October 2019
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Explained information very well. Reviewed on: 31st December 2025

In branch service review

5
Excellent service, very helpful!. Reviewed on: 31st December 2025

In branch service review

5
Brilliant service from all members of staff. Reviewed on: 31st December 2025

In branch service review

5
Staff are all really professional - good service. Reviewed on: 31st December 2025

In branch service review

5
They couldn't do better. Very helpful and happy staff. Reviewed on: 31st December 2025

In branch service review

5
Kellie was welcoming and able to give information. Will need to return to conclude. Reviewed on: 31st December 2025

In branch service review

5
Would like issues over my accounts to be handled in branch rather than having to telephone savings team. Reviewed on: 31st December 2025

In branch service review

5
Staff are always helpful and welcoming. Reviewed on: 31st December 2025

In branch service review

4
Some interest rates are very good like the instant access ISA, especially for seniors. Reviewed on: 31st December 2025

In branch service review

5
Perfect location for us to interact with 5 days a week (and Saturday). Felt comfortable and trusting. Reviewed on: 31st December 2025

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