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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Compared to current retail banking practices this is slower but more friendly and understandable, thank you. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Would like an option to move online. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
The team have been incredible in helping me pay a large amount of collected loose change into my daughter's account. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent customer service form all staff - helpful and friendly, thank you. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

4
Enjoyed the engagement with staff. Very friendly. Opening my bond in branch took a long time today. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and experienced staff, with a pleasant environment. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really helpful staff who were more than happy to help with a bank registration set-up. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy, simple and very well explained. Friendly. Exactly what we wanted - a bank with a personal approach. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly people, everything has been super helpful and well explained. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful and informative, and friendly. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

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