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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8674 reviews)

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4.89

Based on 8,674 reviews, last reviewed 27th Feb 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Need online access to withdrawal to 7-day business account. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for letting us know. We’re committed to improving and your feedback helps us do that. Response date: 2nd December 2025

In branch service review

Very friendly and relaxed atmosphere. Hannah was very patient and knowledgeable. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so pleased Hannah could assist you. Thank you for sharing your experience with us. Response date: 2nd December 2025

In branch service review

Friendly, personal service and comms. Always appreciate more interest. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Hannah was very helpful and updated our account quickly and efficiently. Reviewed on: 28th November 2025

Reply from Newbury Building Society Your feedback about Hannah is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025

In branch service review

Lovely staff, always cheerful and helpful. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025

In branch service review

I like dealing in branch with a peerson and not having to go online. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025

In branch service review

The person dealing with me was polite and helpful. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

In branch service review

Tasha always has the time to help. Never too much trouble. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for highlighting the excellent service you received. We’re proud of Tasha and your comments mean a lot. Response date: 2nd December 2025

In branch service review

Always helpful and friendly. Branches are in good local locations. And you get a passbook, and real staff. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025

In branch service review

Always polite and good attention. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8674)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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