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Newbury Building Society: Savings reviews

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

5

Very nice staff in the Thatcham branch. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Very helpful and professional manner. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

It was all so very quick and easy! No problems whatsoever. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Easy access, as I live local, and there is always friendly service. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Friendly, helpful, knowledgeable, excellent service. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Staff go above and beyond their job roles to help you out. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Excellent location and great support. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

We like the easy access and being able to attend a branch and speak to someone. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

I was just a walk in and they made time for me. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Would like to be able to open ISAs online. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will forward your comments to the Customer Service team to look how we can provide this in future. Response date: 1st July 2024

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