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Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Excellent all-round service. Informative and personal service. Reviewed on: 28th June 2024

In branch service review

5
Nothing to improve, it is great. Reviewed on: 28th June 2024

In branch service review

4
Excellent service. Interest rates could be better. Reviewed on: 28th June 2024

In branch service review

5
All staff very helpful, professional and friendly. Reviewed on: 28th June 2024

In branch service review

5
Had lots of things to do, cheerful and helpful. Reviewed on: 28th June 2024

In branch service review

5
Great staff who are always helpful and friendly. Reviewed on: 28th June 2024

In branch service review

5
Very lovely people and very friendly. Reviewed on: 28th June 2024

In branch service review

5
Make you feel at ease and they are very helpful. Reviewed on: 28th June 2024

In branch service review

5
I like the fact that you are on the high street and easily accessible. Face-to-face contact with you staffis another great reason for visiting. Reviewed on: 28th June 2024

In branch service review

4
Had to have an appointment after calling in at the branch, so two trips. Hoping to have the passbook issued on the day but instead it was posted. Reviewed on: 28th June 2024

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