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Newbury Building Society: Savings reviews

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4.88
Based on 8,683 reviews, last reviewed 24th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8683)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
The advisor was very lovely, funny and made me feel comfortable. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy access to branch and the staff are friendly and knowledgeable. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
On this particular morning, Newbury Building Society did lots better than NatWest!. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really helpful and great communnication. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

It was very easy to do.

5
It was very easy to do. Accessible building. Friendly staff and very welcoming and cheery. Process was easy. Everything was explained as the process went through. Reviewed on: 30th April 2024
Susan j's avatar
Susan j
Reply from Newbury Building Society Thank you Susan for taking the time to leave feedback and for your kind words, we do appreciate it. Response date: 1st May 2024
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Newbury Building Society

Helpful and polite staff

5
Opened a new savings account today in the Basingstoke branch and the advisor Tarandeep was most helpful and polite and could answer any questions that I had. Reviewed on: 29th April 2024
Kevin M's avatar
Kevin M
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it and will be sure to share your comments with Tarandeep, who will be so pleased to read them. Response date: 30th April 2024
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Newbury Building Society

Friendly advisor.

5
Friendly advisor. Easy to open ISA and transfer funds. Reviewed on: 26th April 2024
Janet D's avatar
Janet D
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 30th April 2024
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Newbury Building Society

Aid to savings account selection

5
Attended an appointment at the Basingstoke branch to discuss opening savings account. Staff were extremely pleasant and explained in great detail the possible options and relevant information to allow me to make an educated choice. Reviewed on: 26th April 2024
Peter H's avatar
Peter H
Reply from Newbury Building Society Thank you Peter for taking time to leave feedback and for your kind words. We will share your comments with our colleagues in Basingstoke, who will be so pleased to read them. Response date: 26th April 2024
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Newbury Building Society

Lady I spoke with was very understanding and spoke t...

5
Lady I spoke with was very understanding and spoke to me in 'a language I could understand' and not in an intimidating way. Very patient. Reviewed on: 26th April 2024
Jayne H's avatar
Jayne H
Reply from Newbury Building Society Many thanks for your kind words and taking the time to leave feedback. We appreciate it. Response date: 26th April 2024
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Newbury Building Society

new account set up

5
good explanation about the different accounts available what i needed to open account, I made an appointment so I knew what information to bring with me to facilitate the account opening. I had time to prepare for appointment I could compare accounts Reviewed on: 26th April 2024
Ruth W's avatar
Ruth W
Reply from Newbury Building Society Many thanks for taking the time to leave feedback - we do appreciate it. Response date: 26th April 2024
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Newbury Building Society

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