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Newbury Building Society: Savings reviews

4.88
Based on 8,683 reviews, last reviewed 24th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8683)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Helpful, friendly and always professional. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Happy staff, and never wait too long to be served. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Always very helpful. Nothing is too much trouble. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Excellent customer service and very friendly staff. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Very friendly and professional staff, great branch in Thatcham. Good to hear app is on the way. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Our app is now available - please visit our website or speak to a member of our team in branch for more information. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
First class service, thank you Tina!. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will pass your thanks on to Tina! Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Very friendly and patient in explaining my options. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
I like the way I was allowed to be interviewed without an appointment. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Clear explanations given in a friendly manner. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Telephoned and spoke to Louisa who was really helpful. Went in branch today and it was excellent too. Reviewed on: 28th March 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Louisa, who will be so pleased to read them. Response date: 2nd April 2024
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Newbury Building Society

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