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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8684)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
I have been with Newbury Building Society since 1963 and have had A1 service ever since. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I have been with the Newbury since I held my original mortgage. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Very helpful service over the phone, they explained the postal transactions option pre-visit. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always good service in Newbury, I usually deal with Rachel. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly and knowledgeable, everything was explained to me in simple terms that were easy to understand. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I appreciate the face-to-face service and patient, clear advice and information. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Relaxed atmosphere, and the ease of transacting business is all good. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful, with friendly guidance and advice. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

4
I was exercising PoA to create an account, please specify exactly what documents are required prior to meeting - current requests are too broad, be specific. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly service and the location is suitable. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

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