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Newbury Building Society: Savings reviews

4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
No Wi-Fi to use for making payment online. Friendly Staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
I feel that my money is safe, Good advice. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
No long Queues, friendly staff and knowledgeable. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
East to deal and friendly staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Friendly, helpful and branch in town. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and extremely welcoming. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025
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Newbury Building Society

Excelent and thorough customer servce

5
I had a large number of things to sort out with both my fathers and mothers savings following the death of my father and Rachel dealt with them all thoroughly, professionally and with great care. Reviewed on: 27th October 2025
Reply from Newbury Building Society We're so pleased to hear that Rachel could help you at this very difficult time. Thank you for taking the time to provide us with your feedback - we will pass your comments on to Rachel, who will be delighted to hear them. Response date: 29th October 2025
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Newbury Building Society

Great customer service

5
Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m also very pleased with the interest paid on your Senior Saver Account. Reviewed on: 13th October 2025
Reply from Newbury Building Society Good afternoon, thank you so much for your kind words! We have your review over to Gemma who was so pleased to hear it! Thank you! Response date: 15th October 2025
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Newbury Building Society

In branch service review

5
Fabulous service through the appointment today. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind review! It’s always rewarding to hear from satisfied members. We’re here whenever you need us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
They are all good people and helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025
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Newbury Building Society