Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Face to face and passbooks! Efficient, friendly, great. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Thank you for helping me open my new account. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I always come to Thatcham and have been with the whole team they are brilliant, no question is ever too much always greated with a smile. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience with our Thatcham team – thank you for sharing your feedback. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Megan always greets us with a smile such a sweet young lady. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Megan. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I like the friendly staff and seating. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Brilliant service as always. Anticipated my regular needs. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Had a problem setting up my accounts online, Bryony helped me set it ip step by step couldn't of done it without her! Big thanks. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Bryony. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Branch looks lovely now, massive improvement. Staff very helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always smiles and nothing seems too much trouble. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 3rd October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Sending money to bank took a while to set up, otherwise never has a bad experience. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products