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Newbury Building Society: Savings reviews

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4.88
Based on 8,685 reviews, last reviewed 8th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

A Masterclass in dealing with demanding customers We needed help to set up three new ISA accounts and and Tasha (1100, 8th April, Basingstoke). The whole process took nearly an hour and involved a lo... Read more Reviewed on: 8th April 2026
David G's avatar
David G

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8685)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Delightful and efficient service on all occasions. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

4
Very cheerful and clear communication. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Good personal service and good rates. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Always very helpful staff in. branch. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
We first had a mortgage with ypu to build a new house, we have always found them helpful and a pleasure to deal with. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

4
Im very happy with the service received and that you can speak to people over the telephone. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Very friendly helpful and flexible. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Jessica in Abingdon was helpful. Reviewed on: 31st July 2023
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Verified Member
Reply from Newbury Building Society Thank you for your kind feedback - we will be sure to share with Jessica, who will be so pleased to hear it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff very friendly and professional. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Very friendly and informative, great customer service. Reviewed on: 31st July 2023
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Verified Member

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