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Newbury Building Society: Savings reviews

4.88
Based on 8,688 reviews, last reviewed 11th Apr 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

Excellent service in Didcot The staff in the Didcot branch were extremely helpful when opening a children’s account. Communication was clear, everyone we dealt with was very plea... Read more Reviewed on: 11th April 2026
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Customer

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026
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This is a right faf

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8688)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly and informative service talking to a real human face to face very refreshing. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Helpful staff able to speak to a person old methods used ie payment books good advice and guidance for best choice. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Tracey as ever on the ball few mins before my appointment had filled in my paperwork for the ISA. So efficient. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Tracey, who will be so pleased to hear them. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful clear explanations of products available, tracey is clearly very knowledgeable and able to direct me to the best product for my needs. Reviewed on: 30th June 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 4th August 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are very friendly and helpful. Reviewed on: 30th June 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 4th August 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everything is dealt with very efficiently and Tracey gave me help with my transaction. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tracey, who will be so pleased to hear them. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
you still use passbooks that's super, your local and open with staff keen to help. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi -thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very efficient and knowledgeable. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friemdly team who were professional and explained my options clearly, have yet to use online services but im keen to do so and hope for an app in the future. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are very friendly and efficient, good knowledge and helpful in advising us. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023
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Newbury Building Society

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