Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8693 reviews)

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4.88

Based on 8,693 reviews, last reviewed 22nd Apr 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very efficient service from Jack Very efficient service from Jack Reviewed on: 22nd April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8693)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

Excellent, this is why I am a member. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

Queuing system could be improved, still not sure where and how to queue. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will look into how we can improve this further. Response date: 13th April 2023

Newbury Building Society Branch Review

I really like the friendly staff always very helpful. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

All good, thanks. Please don’t close the branch. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are not going anywhere! Response date: 13th April 2023

Newbury Building Society Branch Review

It has proved impossible to find clear instructions on how to make deposits into my ISA, I have to ask someone else who has one. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We have recently updated instructions on the ISA page on the website, we hope this will help. Response date: 13th April 2023

Newbury Building Society Branch Review

We had to wait a long time for an appointment, we nearly went elsewhere. Reviewed on: 31st March 2023