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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Easy acceptance application

Opened up a new account and two ISA's ,everything was explained in a simple and understandable way, a very smooth transaction, thank you.. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Barry - we do appreciate it! Response date: 8th February 2023

Excellent face to face service

I feel so comfortable going into the branch as I always see the same person, they know me and I know them. They always provide excellent service. Well done. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Susan - we do appreciate it! Response date: 8th February 2023

excellent service

Found opening and trasfering my money into a senior savers account so much easier with the help of your staff who took me through the whole process. So was so much easier. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback Jeff - we do appreciate it! Response date: 8th February 2023

Savings

A caring local Building Society Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback Hugo - we do appreciate it! Response date: 8th February 2023

Friendly

Great service and friendly staff Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback Glyn - we do appreciate it! Response date: 8th February 2023

Fantastic, professional, easy

Always been so easy & helpful. Staff are always professional! Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Catherine, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Great customer service

Always friendly staff in branch. Competitive interest rates Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Ron, we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023

Exccellent interest rates

The Newbury BS are quick to pass on interest rate rises Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback Debbie - we do appreciate it! Response date: 8th February 2023

A Local Society

With so many Banks closing down Hight St. branches and other Companies offering Savings products on line,it is great to have a Hight St Branch facility offering very good Savings Rates & Products. The Staff are helpful and you get a telephone call answered speedily Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Anthony - we do appreciate it! Response date: 8th February 2023

Friendly

Nice and friendly staff. Savings rates a lot better than banks. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Andy, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8705)

Really friendly, helpful staff and also easy to add funds by internet as well.

Easy acceptance application

Excellent face to face service

excellent service

Savings

Friendly

Fantastic, professional, easy

Great customer service

Exccellent interest rates

A Local Society

Friendly

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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