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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

SERVICE WITH A SMILE

What a pleasure to visit the Wokingham Branch and to be received by Sue Murgatroyd who displayed something US elders WERE used to receiving when younger but is rarely found nowadays!!Not only was she proficient in her knowledge of the Societies Products but reflected how she valued and enjoyed her current working career/position-WELL DONE Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sue, who will be so pleased to hear them. Response date: 8th February 2023

Great service

Friendly staff very knowledgeable Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023

Great service in Hungerford branch

I went in to branch to set up a savings account as a new member and the person I saw was very thorough in explaining the options and I came away very satisfied. Good interest rate too! Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Mike, thank you for taking the time to leave us a review and for your kind words, we appreciate it! Response date: 8th February 2023

A positive and friendly experience

A very friendly and helpful team at Newbury in Basingstoke, I would highly recommend. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Cathy, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Excellent service

Newbury Building society always provide customers with exceptional service. They are accommodating to requests and nothing ever seems too much for them. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Gemma, thank you very much for taking the time to leave us a review - we really do appreciate it! Response date: 8th February 2023

Friendly Professional Service

A bank who is happy to speak to you on the phone and discuss options. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023

Superb customer focus

I have banked with all of the major banks and building societies in my life, but Newbury Building Society stands out for us focus on the customers and communities it serves. Fantastic communication, offering inclusion and insight into the running of the building society, why & when it does things and inviting feedback & suggestions. The longevity of its SLT is a direct result of the fantastic job they do! Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Gavin, thank you for taking the time to leave us a review and for your kind words - we appreciate it! Response date: 8th February 2023

Reliable Building Society

Newbury Building Society is reliable and the staff are helpful and pleasant to deal with Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Anthony, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Always pay the best interest rates.

Friendly knowledgeable staff. Great Town Centre location Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Excellent in every way

Highly professional and friendly service - 2 savings accounts and a new current account opened in 45 minutes- brilliant Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Joanna, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

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