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Newbury Building Society: Savings reviews

4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Great saving options and a safe place god your money.

5
All staff are always so friendly, polite and helpful. A really friendly atmosphere and also lots of options on offer. Well done to the whole team. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Amy, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023
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Newbury Building Society

Great Building Society

5
Good customer focus. Very helpful and welcoming and competitive Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Diane - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Very personal service

5
Always happy to explain and listen. Professional but friendly Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi William - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Good range of savings products

5
Good range of savings products. The NBS has the best interests of its members at heart and is well-regarded in the local area. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Glyn - we do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Excellent advice clear information

5
Very helpful staff who made process easy Reviewed on: 6th February 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it! Response date: 7th February 2023
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Newbury Building Society

Very prompt and professional service

5
We were very pleased with the prompt and professional service received when we opened a new savings account. All transaction in less than 24 hours including receiving passbook Reviewed on: 6th February 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it! Response date: 6th February 2023
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Newbury Building Society

Easy to open new savings account

5
Walked in off the high street to open a savings account without an appointment, they were very busy in branch but still managed to achieve what we had set out to do - open a savings account! Reviewed on: 4th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 6th February 2023
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Newbury Building Society

Professional Experience

5
My wife and I are existing NBS members and wanted to ensure that our existing savings had the best interest rates. After getting answers to all our questions we were happy to open new accounts. Reviewed on: 3rd February 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd February 2023
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Newbury Building Society

Very helpful Service

5
Despite needing to undertake various transactions on my account the service I received was quick and efficient and delivered in a friendly manner. Reviewed on: 3rd February 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd February 2023
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Newbury Building Society

Good customer service in Andover

5
I had to open a new account in branch and although it was quite a long process, Emma took it on as no one else was waiting. I was impressed by her patience and courtesy towards me. In fact, the completed passbook came to my home address by 1st class post the following day. What good service is that? Reviewed on: 3rd February 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd February 2023
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Newbury Building Society

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