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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8749)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

Samamtha was very quick and efficient. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you! Response date: 8th February 2023

Newbury Building Society Branch Review

Samantha James is brilliant and so helpful. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback! Response date: 8th February 2023

Newbury Building Society Branch Review

I needed guidance to open new accounts and today's visit was very helpful. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it! Response date: 8th February 2023

Newbury Building Society Branch Review

Always smiling happy staff, so helpful. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023

Reassuringly consistent good service

While banks are becoming less and less present in towns or in person, the Newbury is investing in its branch and doesn’t reduce the number of staff in branch to help you if you need it. Always helpful, always reliable with savings. I’d recommend them to anyone. Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Stuart, we do appreciate it! Response date: 31st January 2023

Excellent service in-branch at Thatcham

Wanted to make a couple of changes - all done without any fuss Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 31st January 2023

Opening a new existing member account

Met with Sam at the Abingdon branch, she had previously opening my accounts originally, for a savings review. Sam is brilliant. She talks you through all your options and explains everything fully and clearly. Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Sam, who will be so pleased to hear them. Thank you Response date: 30th January 2023

Branch staff are so welcoming

All branch staff are so welcoming and they explain everything in simple terms. Choosing savings accounts and filling forms can be complicating but staff make it easy. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th January 2023

Straight forward and good interest

I used the internet to sign up. This was easy to follow. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th January 2023

Great

Walked in to open a new savings account. Although staff were busy, we were advised of best accounts for us to look at and an appointment was made to open an account within the hour. Both Lisa and Sarah were great. Would recommend this branch and the saving accounts. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Lisa and Sarah who will be pleased to hear them. Response date: 30th January 2023

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8749)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Reassuringly consistent good service

Excellent service in-branch at Thatcham

Opening a new existing member account

Branch staff are so welcoming

Straight forward and good interest

Great

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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