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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8749)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Amazing, lovely

Really happy Paula Really explained everything clearly and so I understood and I have know opened up two saving accounts for my children thank you Reviewed on: 23rd January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 23rd January 2023

Helpful member of staff.. Rachel Hawkins

Although I hadn't booked an appointment to open a new savings account a meeting room was vacated in order that I could do this Reviewed on: 22nd January 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it and will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 23rd January 2023

Good help with teething problems

We needed to talk to staff to clarify problems when opening the Joint Account. However, everyone was very helpful and our difficulties were ironed out in a pleasant manner. Great to be able to speak with real people, rather than online chat! Reviewed on: 21st January 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 23rd January 2023

Great Customer Experience

I opened a Senior Saver account online. It was so simple to do with very clear and easy to follow instructions. I love it that they also make it easy for me to visit one of their local branches with a passbook as well if I want to, despite it being an online account. So many banks/building societies are leaving the high street, it's comforting to know that Newbury Building Society aren't following that trend and that their customers can still go in and chat face to face. Reviewed on: 21st January 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 23rd January 2023

sj

A friendly greeting and service Reviewed on: 21st January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback - we appreciate it. Response date: 23rd January 2023

Straightforward account opening

Really straightforward process. Friendly, welcoming team in the branch. Appointment started on time and didn't overrun. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it. Response date: 23rd January 2023

Opening a new Bond account.

There was a welcoming atmosphere when entering the branch. Our pre arranged appointment was dealt with on time. The clerk dealing with our appointment was friendly, courteous, and helpful. All in all a worthwhile and pleasant experience. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it and will be sure to share your comments with our colleagues in branch, who will be so pleased to hear them Response date: 23rd January 2023

Excellent

I was helped by a very pleasant and helpful young lady who was very efficient. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

Very happy experience

Patient and helpful service, everthing explained. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th January 2023

Easy to deal with

I found the account opening process quick and easy and the staff very friendly and pleasant to deal with Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th January 2023

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