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Newbury Building Society: Savings reviews

4.89
Based on 8,635 reviews, last reviewed 6th Jan 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury - a real mutual Building Society for savers. The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It... Read more Reviewed on: 6th January 2026
Paul K's avatar
Paul K

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8635)

Review of the Newbury Building Society, Savings:

products and service

5
products and service- members of staff are lovely always welcoming products and services are also very good Reviewed on: 3rd April 2025
Reply from Newbury Building Society Good morning, thank you very much for submitting your feedback! We’re glad that you had a positive experience with us! Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Amazing service from Laura. Prompted by a phone call and then visit to the Society, we updated all our accounts. Reviewed on: 31st December 2025

In branch service review

5
Straightforward-ness 'keep it simple' motto. Reviewed on: 31st December 2025

In branch service review

5
I really like Newbury, everyone is wonderful. Great customer service. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and nice to pop into a branch and speak to someone. Reviewed on: 31st December 2025

In branch service review

5
Nice to deal in person at the branch. Reviewed on: 31st December 2025

In branch service review

5
Such good service, why go anywhere else?. Reviewed on: 31st December 2025

In branch service review

5
Excellent customer service and can deal in branch. Reviewed on: 31st December 2025

In branch service review

5
Everything you do is excellent. Service is great by friendly staff. Reviewed on: 31st December 2025

In branch service review

5
Always professional and kind hearted. Reviewed on: 31st December 2025

In branch service review

5
Had a lovely chat whilst opening bond and opening from other account. Reviewed on: 31st December 2025

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