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Newbury Building Society: Savings reviews

4.89
Based on 8,666 reviews, last reviewed 7th Feb 2026
34% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Opened a new account. Opened a new account. I was told I should normally have made an appointment first but the staff were accommodating and helped me straight away. Reviewed on: 7th February 2026
David A's avatar
David A

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8666)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Comfortable Basingstoke branch, nice and helpful staff Reviewed on: 28th February 2022

In branch service review

4
Some interest rates are very good like the instant access ISA, especially for seniors. Reviewed on: 31st December 2025

In branch service review

5
Perfect location for us to interact with 5 days a week (and Saturday). Felt comfortable and trusting. Reviewed on: 31st December 2025

In branch service review

5
Absolutely the best bank/BS to deal with. Helpful, friendly, efficient at all times both in branch and online. All of the staff are brilliant. Reviewed on: 31st December 2025

In branch service review

5
Was seen straight away for an appointment and felt very looked after. Reviewed on: 31st December 2025

In branch service review

5
Very knowledgeable regarding ISAs. Reviewed on: 31st December 2025

In branch service review

5
The time they took to explain to a new customer like me was helpful. Reviewed on: 31st December 2025

In branch service review

5
I feel comfortable here and always receive great help. Reviewed on: 31st December 2025

In branch service review

5
Helen was very helpful when I came in to close my late father's account. Reviewed on: 31st December 2025

In branch service review

5
We like that it is easy to come into branch where the staff are extremely helpful and knowledgeable. Reviewed on: 31st December 2025

In branch service review

5
I like that you still have people instead of having to go online. Can't be bothered to answer phone. Reviewed on: 31st December 2025

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