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Newbury Building Society: Savings reviews

4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8710)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The layout is all wrong, anybody outside can see all the transactions at the desk. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. If you would like a private room for your transaction or a till further into the branch please ask a member of our team, who will be happy to accommodate this. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good service, excellent information. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I've always had excellent service from NBS - always friendly, helpful stff. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent service, a tad fresh in in new surroundings. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to provide feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Beautifully refurbished branch, staff always great. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to provide feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Maricel has been excellent with lots of help. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good service, the frount door needs attention at it keeps opening. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We are amending the opening of the door and encouraging queuing further in the branch to try and alleviate this. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Clock and bin required for customers needs. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We are looking at providing a clock. Please ask our team to dispose of any waste for you, they will be pleased to help. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Too open, especially when in the queue, space not well used. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I love coming into branch - friendly, lovely people. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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