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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8711 reviews)

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4.88

Based on 8,711 reviews, last reviewed 29th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8711)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Good service

easy transactions and helpful staff. Website can be a bit confusing though Reviewed on: 23rd December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - it would be great to know how we can improve the website experience for you - please do send us further feedback at marketing @ newbury.co.uk - many thanks. Response date: 29th December 2022

NBS Existing Members account opened online

Was a bit confusing whether I was going to get a physical passbook or not also if I would be asked to go into branch with ID. When finished the application, the page told me to wait until I received a secure message saying the account was opened. However as soon as the application was submitted and I returned to the main account screen, the new account was there along with details about how to make deposits but I still waited for the secure message to appear. Reviewed on: 23rd December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will look at how we can make the details clearer. Response date: 29th December 2022

Great service

Set-up a new savings account online easy to follow prompts and minimal hassle .rates are good too Reviewed on: 23rd December 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 23rd December 2022

Savings

Came to open a savings account without an appointment and was welcomed by friendly helpful staff. Reviewed on: 23rd December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 23rd December 2022

Very easy welcome to become a Newbury Building Society Member

I had wanted to review my finances for some time and decided to go to Newbury as it was local and had been recommended to me by my brother. Appointment quickly arranged and three accounts opened which suited my needs. Staff were helpful and informative. Very easy and accessible, happy to support local business. Reviewed on: 23rd December 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 23rd December 2022

Easy Online Account Opening Process

Its very easy and straightforward to open an account on-line. The best online experience I've had when opening a savings account. Very easy, fast and efficient process. Reviewed on: 22nd December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2022

Local branch support

Staff are always helpful and knowledgeable. Reviewed on: 22nd December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2022

Lucy

Couldn't have been more helpful and personable Reviewed on: 22nd December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Lucy, who will be so pleased to hear them. Response date: 23rd December 2022

Money

Very nice person who set up the accounts Reviewed on: 21st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd December 2022

Opening a new account

Normal telephone number, straight through to real person. helpful staff. account opened Reviewed on: 19th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2022

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