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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8715 reviews)

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4.88

Based on 8,715 reviews, last reviewed 30th Apr 2026

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8715)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Opening a new savings account

The advisor was really helpful, not the type of thing that I would normally recommend. Reviewed on: 12th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th November 2022

Friendly and efficient

I was a bit surprised that it was necessary to make an appointment to open an account, but having done so it was all very efficient and straightforward. Nice peolpe. Reviewed on: 11th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 14th November 2022

Current and friendly luxury in a truly historic setting

Everybody is always so helpful and unpressured. Because it is a local building society and the staff are local too they understand needs of the area as well as individual customers Reviewed on: 11th November 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 11th November 2022

Excellent service

Very pleasant,informative,experience Reviewed on: 8th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 9th November 2022

My experience today

I was very impressed with the prompt courteous attention I received today. Ken answered all queries I had. I was pleased that I choose your building society. Thank you Reviewed on: 8th November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we really appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 9th November 2022

clear and precise

All details of the choices of accounts available to my situation were explained in full by very helpful and friendly staff. Reviewed on: 8th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 9th November 2022

Recommending Newbury Building Society

Clear sound advice on best account to save in. Reviewed on: 7th November 2022

Reply from Newbury Building Society Thank you for your kind words - we appreciate you taking time to leave feedback. Response date: 8th November 2022

Very Helpful

Overall took rather longer than I had expected Reviewed on: 6th November 2022

Reply from Newbury Building Society Thank you for your feedback - we appreciate it - we will look at the process and what we can do to manage expectations at this time. Response date: 7th November 2022

Opening a new Cash ISA.

Simplicity itself. A very speedy response in sending me the appropriate forms and once filled in, the new account was quickly in place. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 7th November 2022

Good

Excellent service and understanding of my specific needs. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it Response date: 4th November 2022

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