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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8715 reviews)

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4.88

Based on 8,715 reviews, last reviewed 30th Apr 2026

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8715)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Very attentive. Good old fashioned banking in a modern tech environment.

As above. Staff attentive especially as I was having a lot of frustration with transferring from another financial institution. Seems a well run local bank...customer satisfaction although my first te experience excellent. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for your kind words - we appreciate it and the time you have taken to provide feedback. Response date: 4th November 2022

New Privilege account

Very helpful and successful face to face meeting with Ken in the Basingstoke branch. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 4th November 2022

Very helpful and friendly.

Hazel was really friendly, helpful and very professional. I would recommend Newbury Building Society to anyone based on my experience today. Reviewed on: 2nd November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 2nd November 2022

polite and helpful staff.

Staff went to great pains to make us comfortable and to ensure that we understood our options and benefits. Reviewed on: 1st November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we really appreciate it. Response date: 2nd November 2022

Excellent Customer Service

On first entering the Andover Branch we were greeted with a smile and a warm welcome. The comfy chairs by the counter were a nice addition. The process for opening a new account was quite straightforward and the Customer Service Manager talked us through the whole process. We feel it is so important to talk to a real person, face to face, as a way of building trust in the organisation. Overall, a very positive experience. Reviewed on: 1st November 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback - we do appreciate it and will share your comments with the Andover team who will be so pleased to hear them. Response date: 2nd November 2022

Newbury Building Society Branch Review

I was seen immediately by a very smart, understanding young man who was able to make the experience very pleasant Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 28th November 2022

Newbury Building Society Branch Review

Zac has been so helpful during a stressful house move sorting out funds Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Zac, who will be so pleased to hear them. Response date: 28th November 2022

Newbury Building Society Branch Review

When I lived in Wokingham, the staff were great and they still are Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th November 2022

Newbury Building Society Branch Review

Staff friendly and approachable Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 28th November 2022

Newbury Building Society Branch Review

Its old fashioned none of the modern faf Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 28th November 2022

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Newbury Building Society: Savings reviews

81% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8715)

Really friendly, helpful staff and also easy to add funds by internet as well.

Very attentive. Good old fashioned banking in a modern tech environment.

New Privilege account

Very helpful and friendly.

polite and helpful staff.

Excellent Customer Service

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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