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Newbury Building Society: Savings reviews

4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8715)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Helpful informative- prefer to a bank Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Account specific t&c not complete and now being rewritten by head office ( access 90) Reviewed on: 31st October 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Great personal service, online banking could be better Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Knowledgeable and professional team, straighforward process Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Particularly liked seatingat counter Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your review, we really do appreciate it. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All staff are friendly and helpful Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Keryn was very helpfiul and polite Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your feedback with Keryn, who will be so pleased to hear it. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Acessable, always helpful and friendly, first class service Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Service is great, its all about the interest rates though Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 28th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Felt like a personal service staff gave excellent advice Reviewed on: 31st October 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 28th November 2022
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Newbury Building Society

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