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Newbury Building Society: Savings reviews

4.88
Based on 8,719 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8720)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It's a building society, not many around. Friendly services, money is always safe. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hello - thank you for taking the time to leave us such a brilliant review. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Gave good advice to maximise interest received on accounts. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to tell us about your experience. Glad to hear it was a good one! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Face-to-face, customer interface is brilliant. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for your excellent feedback. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good, not a lot to improve. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to give us your feedback - glad to hear you had a good experience with us. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Interest rate is not very competitive, very poor actually. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Long term customer and still as good as ever. Reviewed on: 31st August 2022
Reply from Newbury Building Society Great to hear that we're maintaining our high levels of customer service. Thank you for letting us know. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Would love an app! Online process clunky, and could do with withdrawals without passbooks. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to give us your feedback - we will certainly pass it on. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, kind and easy to open account. Reviewed on: 31st August 2022
Reply from Newbury Building Society Brilliant! Thank you so much for letting us know about your experience. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Been an existing member for a while and came in today to do a product transfer, very helpful staff. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi there - glad to hear you had a good experience in branch! Thank you for taking the time to let us know. Response date: 4th October 2022
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Newbury Building Society

Excellent customer service

5
Booked an appointment to open two accounts for baby grandaughters, it was so easy and Courtney was excellent, even with me being late due to traffic and bringing a 5m old too! Reviewed on: 30th August 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a kind review, we really do appreciate it. We will be sure to share your comments with Courtney, who will be so pleased to hear them. Response date: 31st August 2022
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Newbury Building Society

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