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Newbury Building Society: Savings reviews

4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8720)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly and knowledgeable staff. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service, staff are always friendly and willing to help. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Many thanks for arranging everything, it has been a pleasure working with the Newbury. Nice to talk to people and the phone being answered immediately. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Both Courtney and Cassie were most helpful at all times, also whoever answered the phone. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with them, they will be so pleased. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are patient and helpful, I am treated like a human being not just a number. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always very friendly and helpful. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Being able to speak to someone on the phone is very helpful, others just don't care. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Dealing with the closure of my Dad's accounts after his death was easy, efficient and straightforward. Thank you. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Facilities to pay in at other places would be good. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, helpful, and knowledgeable. Too many leaflets, these could be emailed. Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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