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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8676 reviews)

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4.89

Based on 8,676 reviews, last reviewed 5th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021

Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021

In branch service review

Very friendly, polite, and knew their knowledge. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re glad you had a positive experience with our knowledgeable team. Thank you for the kind words. Response date: 8th August 2025

In branch service review

Service with a smile and very helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks! That’s exactly the kind of service we love to provide. Response date: 8th August 2025

In branch service review

Efficient and friendly service. Thank you. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're happy to hear it! We’re always here with a smile and ready to assist. Response date: 8th August 2025

In branch service review

Excellent, helpful staff. Great to have a branch open!. Reviewed on: 31st July 2025

Reply from Newbury Building Society Amazing to hear! We’re not going anywhere! Always happy to help in branch. Response date: 8th August 2025

In branch service review

Very helpful and knowledgeable staff. Excellent overall experience. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you so much for your kind words! We're glad you had an amazing experience! Response date: 8th August 2025

In branch service review

Was seen without an appointment. Fabulous!. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks a lot! We’re always happy to help, even on the spot. Response date: 8th August 2025

In branch service review

Transferring money to my current account. Nothing was too much trouble. Helpful staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society Appreciate the kind words! We’re here to make things simple and stress-free. Response date: 8th August 2025

In branch service review

Helpful and friendly staff. Love the passbooks too. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks so much! We're happy you enjoy the passbooks and felt well supported by our staff. Response date: 8th August 2025

In branch service review

Friendly helpful staff, easy to do access, fast response. Reviewed on: 31st July 2025

Reply from Newbury Building Society We really appreciate your feedback! It's great to hear the service was smooth and quick! Response date: 8th August 2025

In branch service review

A branch with nice knowledgeable staff and a passbook. Reviewed on: 31st July 2025

Reply from Newbury Building Society Lovely to hear! We’re proud of our team and glad the passbooks are a hit! Response date: 8th August 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8676)

Newbury Building Society are time wasters

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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