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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8722)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Explained everything thoroughly!

Went through each account process step by step and answered all my queries. Reviewed on: 11th May 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 12th May 2022

Extremely professional

A good level of knowledge of all aspects of financial options offered explained in a easy manner, made to feel at ease with no pressure. An excellent representative for the company. Reviewed on: 10th May 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th May 2022

New customer

The staff member we were interviewed by was efficient and very friendly, all the information we required was explained fully. Reviewed on: 9th May 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback for us, we do appreciate it. Response date: 10th May 2022

Efficient and very helpful

Very friendly and professional service. Thank you very much Reviewed on: 7th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 9th May 2022

Easy to use, but why did I have to?

It was easy to move money out , I did it to move it to a better paying account. I don't understand why Newbury does not give the same rate to existing customers as it does to new customers. It would be interesting to hear why they do not , so thank goodness for other banks / building societies who pay better savings rates .. Reviewed on: 6th May 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Our existing members of 1 year or more are eligible for our EMA account which is a higher interest rate than our new member account, our advisers would be happy to discuss these with you if you'd like someone to contact you, please do email us if you'd like to do this. Response date: 6th May 2022

Setting up new accounts

A very good experience handled by a very friendly member of staff. Reviewed on: 1st May 2022

Reply from Newbury Building Society Thank you for leaving us this review - your feedback is very much appreciated. Response date: 3rd May 2022

Newbury Building Society Branch Review

Enjoy the staff and smiley faces. Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

Very helpful and explained everything for me when I didn't know. Friendly & polite. Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

We have been mega pleased with service at this branch. Even coming all the way from Trowbridge Wills BA14 7NT Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

Everyone is very helpful and has time to chat to us "older" people! Or listen to our stories! Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

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Newbury Building Society: Savings reviews

79% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8722)

Really friendly, helpful staff and also easy to add funds by internet as well.

Explained everything thoroughly!

Extremely professional

New customer

Efficient and very helpful

Easy to use, but why did I have to?

Setting up new accounts

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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