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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews See your review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8722)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

A lovely welcome.to Newbury building society

5
Very clear and understanding telling me about my new savings account.. Also questions I asked Daisy she answered clear simple.. I left very Happy. Reviewed on: 2nd April 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Daisy who will be so pleased to hear them. Response date: 4th April 2022
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Newbury Building Society

opened a welcome account

4
came in to add more money to my account. I didn't have to wait and the process was very quick and easy. the member of staff was friendly and welcoming. Reviewed on: 1st April 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. Response date: 4th April 2022
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Newbury Building Society

Edwards opinion

5
The on line system works very well. Interaction through messenger was very pleasant. All in all, very easy to do business with. Nothing needs improvement. Reviewed on: 1st April 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 4th April 2022
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Newbury Building Society

Very helpful

5
Wonderful help opening my new account Reviewed on: 1st April 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 4th April 2022
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Newbury Building Society

Opened up a new savings account

4
Existing member, and opened up a new savings account online. Paid money into it, and then found the money was returned. I followed up by phone and found out that my passport ID was required. Strange request after opening my new account, and that too for an existing account holder. Reviewed on: 1st April 2022
Verified Member's avatar
Verified Member

Successful new account made easy

5
Very happy with the ease of opening my new account and help given when needed and information sent to me. Reviewed on: 1st April 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us such kind feedback, we really appreciate it. Response date: 4th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
No complaints at all and the staff are very pleasant and helpful Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi there - thanks for taking the time to give us your feedback, we really do appreciate it. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, helpful, any questions answered quickly. I prefer a branch where I casn drop in to online. Reviewed on: 31st March 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hello - many thanks for taking the time to give us your feedback - we're glad to hear you had such a positive experience in branch. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Newbury is great for my kids account Reviewed on: 31st March 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thanks for taking the time to give us your feedback. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff always friendly and helpful Reviewed on: 31st March 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hello - thank you for taking the time to leave us some feedback. We're very glad to hear about your positive experiences with our employees. Response date: 6th April 2022
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Newbury Building Society

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