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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8802 reviews)

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4.88

Based on 8,801 reviews, last reviewed 23rd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

User friendly It was easy to open account. Saving rates could be more competitive. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8802)

New existing member account

The Newbury BS teller was polite, efficient and knowledgeable. She carried out my request to open an additional account with charm and a smile. What more can you ask for. Reviewed on: 23rd March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 25th March 2022

Newbury Building Society is extremely helpful.

I had used this company many years ago and was pleased that there is a branch in Andover. Reviewed on: 18th March 2022

Very helpful interviews.

Since I lost my husband last August, my son has been helping me with all the forms which are necessary. He suggested that some of my savings should be with the Newbury Building Society and I was very impressed with all the help, information and kindness shown by the staff at the Andover branch. Reviewed on: 18th March 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we will share your comments with our colleagues in Andover who will be so pleased to hear them. Welcome to the Newbury. Response date: 18th March 2022

Appointment

I had an appointment with a lovely lady called Daisy, she made my experience very comfortable, explained everything and made me feel very at ease Reviewed on: 16th March 2022

Reply from Newbury Building Society Hi - thank you for leaving us a kind review, we appreciate it. We will be sure to share your comments with Daisy who will be so pleased to hear them. Response date: 17th March 2022

Easy and Efficient

Easy and Efficient Society, Very friendly Staff. Reviewed on: 16th March 2022

Simple savings with first class service

I have saved with them for many years. They know me by name and have always given me the best service and good interest rates. It's always a pleasure to visit, they take the time to help and explain things and genuinely care about the society and it's customers. Reviewed on: 16th March 2022

Fantastic, personalised customer service

The branch are always happy to see their customers and are always looking to maximise a customer's returns on their savings. Reviewed on: 15th March 2022

Friendly, knowledgable, easy

Julie made the process quick and easy. She answered all my questions and was genuinely interested. Reviewed on: 15th March 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback -we appreciate it, and will be sure to share your comments with Julie who will be so pleased to hear them. Response date: 15th March 2022

Great help with my savings advice

My branch helped me move my savings to a more favourable account Reviewed on: 12th March 2022

Time to save

Helpful and friendly service with good product knowledge Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 14th March 2022

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