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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8802 reviews)

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4.88

Based on 8,801 reviews, last reviewed 23rd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

User friendly It was easy to open account. Saving rates could be more competitive. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8802)

Customer service with a smile

Excellent service and customer experience all things explained and not hurried. No pressure just given information to take away. Read to make your own decision. Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 14th March 2022

opened new saving account

First class service by a your lady at the ALTON branch explained all services available very pleased with first experience. Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we will be sure to share your comments with the Alton branch who will be so pleased to hear them. Response date: 14th March 2022

Changing my account

The lady who served me could not have been more helpful and cheerful Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 14th March 2022

Easy Savings account created online

Very easy to setup new savings account, quick response and clear instructions on how to deposit funds Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 14th March 2022

Extremely helpful and pleasant staff

Easy to book a face to face appointment to open a new account. Extremely helpful and pleasant staff, talked me through the process and answered my questions. I love that I have a hard copy savings book and I can go in branch to carry out transactions and talk face to face to people. This is refreshing for me as I am fed up of doing everything online. Although online banking has it's uses there is nothing quite like the human touch and being able to talk and interact in branch - long may this continue. Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you very much for your kind feedback, we appreciate it. Response date: 14th March 2022

Friendly local branch

So grateful to still have a local branch where the staff remember you and are friendly and caring. Reviewed on: 9th March 2022

Very good service and pleasant staff

Always received a very good service and pleasant staff always helping you. Reviewed on: 8th March 2022

Easy and quick to set up a new savings account.

The whole process was very straightforward, everything was explained to me in a clear and helpful manner and my new savings account book arrived within the week. Excellent service from start to finish. Thank you. Reviewed on: 7th March 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 8th March 2022

Excellent local service

Great service and advice - local and unique Reviewed on: 6th March 2022

Great Savings A/C,s

Always very helpful and with great info. Reviewed on: 5th March 2022

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