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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8860 reviews)

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4.90

Based on 8,860 reviews, last reviewed 30th Jun 2026

257% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review Rachel have been brilliant, explained everything well. Very happy bubbly personality. Reviewed on: 30th June 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

Everything was explained very clearly Reviewed on: 28th February 2022

Newbury Building Society Branch Review

Very local and user friendly, saw me as a walk in with no appointment Reviewed on: 28th February 2022

Newbury Building Society Branch Review

The staff made me feel at home and that my custom was fully appreciated Reviewed on: 28th February 2022

Newbury Building Society Branch Review

Serve great, plesent people very helpful Reviewed on: 28th February 2022

Newbury Building Society Branch Review

Very friendly staff very easy to use Reviewed on: 28th February 2022

Opened two new accounts

Really comprehensive service with account opening. Felt I was being listened to and cared for and eveything provided for great customer service. Only negative was account passbooks were posted out - felt these could have been given on the day - save costs, environmental, convenience factor etc.. Reviewed on: 28th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 28th February 2022

Friendly professional service.

Prompt in person phone response. Reviewed on: 28th February 2022

Impressed

Tracie very helpful in explaining the various accounts. The Andover team very friendly and approachable. Look forward to popping in again as they all make you feel comfortable and relaxed. Nothing is too much trouble. As they say “service with a smile!” Reviewed on: 25th February 2022

Reply from Newbury Building Society Thank you! Both for your kind words and for taking time to leave feedback for us. We will be sure to share your comments with Tracie and the Andover team, who will be so pleased to hear them. Response date: 27th February 2022

Excellent Service

Up graded our saving accounts, the service was 1st Class. Reviewed on: 25th February 2022

Reply from Newbury Building Society Thank you - it's lovely to hear great comments like this. Thanks for taking time to leave feedback. Response date: 27th February 2022

New EMA account

The process was achieved online with the minimum of time and effort on my part Reviewed on: 25th February 2022

Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 27th February 2022

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Newbury Building Society: Savings reviews

257% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8752)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Opened two new accounts

Friendly professional service.

Impressed

Excellent Service

New EMA account

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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