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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,805 reviews, last reviewed 25th Sep 2026
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026
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Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026
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Rishi M
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Impressed

5
Tracie very helpful in explaining the various accounts. The Andover team very friendly and approachable. Look forward to popping in again as they all make you feel comfortable and relaxed. Nothing is too much trouble. As they say “service with a smile!” Reviewed on: 25th February 2022
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Reply from Newbury Building Society Thank you! Both for your kind words and for taking time to leave feedback for us. We will be sure to share your comments with Tracie and the Andover team, who will be so pleased to hear them. Response date: 27th February 2022
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Newbury Building Society

Excellent Service

5
Up graded our saving accounts, the service was 1st Class. Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you - it's lovely to hear great comments like this. Thanks for taking time to leave feedback. Response date: 27th February 2022
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Newbury Building Society

New EMA account

4
The process was achieved online with the minimum of time and effort on my part Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 27th February 2022
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Newbury Building Society

Good service

5
Opened an account a tear ago and received a phone call this week to tell me that I was now eligible for the Existing Member account. I was impressed with that level of service Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we really appreciate it. Response date: 27th February 2022
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Newbury Building Society

Easy Transaction

5
I joined Newbury BS just over a year ago and wanted to open a Members Savings Account. Very easy to do on line. Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th February 2022
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Newbury Building Society

Fantastic customer service

5
Always polite informative great customer service Reviewed on: 24th February 2022
DawnHill 's avatar
DawnHill

accounts on line

3
fairly easy to open a new account online, although operations obviously still focussed on face to face interaction. Easily accessible information on types of accounts available and current interest rates. Reviewed on: 21st February 2022
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - it is really appreciated. Response date: 23rd February 2022
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Newbury Building Society

Fantastic customer service

5
Very relaxed and knowledgeable staff Reviewed on: 19th February 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 21st February 2022
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Newbury Building Society

Welcome to Newbury

5
Great service by the staff in Abingdon branch they was very helpful and pleasant towards us when starting two more savings accounts and helping with other accounts and the online service Reviewed on: 19th February 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review. We will be sure to share your comments with the Abingdon Branch, who will be so pleased to hear them. Response date: 21st February 2022
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Newbury Building Society

Excellent

5
Friendly staff made every easy and straightforward Thank you Hungerford. Paula Reviewed on: 18th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 18th February 2022
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Newbury Building Society

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