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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Good intro

We attended a brief introduction to the Society and were taken through a painless application process in under 30 mins. Clear, concise, friendly service. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for leaving us a kind review, we appreciate it. Response date: 4th February 2022

Very good

Was easy and fast efficient Would recommend Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - we appreciate the kind feedback and the time taken to leave us a review, thank you. Response date: 4th February 2022

Updating savings accounts

Very friendly and helpful staff who efficiently dealt with my requests. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 4th February 2022

New account opening

Bright new office in Abingdon. Very helpful staff who knew everything we needed to know. explained account details fully and dealt with our requirements quickly. New passbook arrived the following day. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave the kind feedback, we appreciate it. Response date: 4th February 2022

Very helpful and friendly customer service

Opened a new savings account in Basingstoke branch. Gladys was very helpful and friendly in setting up the account and detailing the various savings account options. Reviewed on: 4th February 2022

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it and will be sure to share your comments with Gladys who will be so pleased to hear them. Response date: 4th February 2022

New 2nd savings account

Opened up another account. Website very easy to use. Clear instructions and nicely laid out. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave a kind review, we appreciate it. Response date: 4th February 2022

Easy online account set up

Very easy to set up online savings accounts., Clear and full account descriptions so you fully understand what account you are opening. Customer Service is brilliant. I locked myself out of my account and they got me back up and running in a jiffy and in a friendly and professional manner. Reviewed on: 3rd February 2022

Lovely service

Very helpful staff didn’t take to long to get a savings account ,lovely young lady very professional and helpful. Reviewed on: 2nd February 2022

Reply from Newbury Building Society Hi - thank you for your kind feedback and taking the time to leave us a review, we appreciate it. Response date: 3rd February 2022

Excellent customer service

I received very good service from the Basingstoke branch of the Newbury Building Society when I opened a savings account recently. Reviewed on: 1st February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 2nd February 2022

Very personable staff

I was swapping money from one account to another....staff always very knowledgeable and helpful. Reviewed on: 1st February 2022

Reply from Newbury Building Society Hi - thank you for your kind words and for taking the time to leave us a review, really appreciated. Response date: 2nd February 2022

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