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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8721 reviews)

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4.88

Based on 8,721 reviews, last reviewed 8th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8721)

Excellent

Spoke to Hungerford Branch - very helpful - paperwork arrived the next day. Returned paperwork to branch that day. Passbook arrived two days later I have also registered for the on-line service. Thank you ! Reviewed on: 19th February 2021

Reply from Newbury Building Society Hi Duncan, thank you for sharing such kind words with us - the Hungerford team will be so glad to hear this. Thank you once again. Response date: 22nd February 2021

Friendly Local Society

Easy to set up and run. Interest rates competitive but shame there are small maximum amounts on some accounts. Also wanted to transfer in ISA from another provider but no longer allowed. Very helpful with any query. Reviewed on: 19th February 2021

Reply from Newbury Building Society Hi Phillip, thank you for sharing your feedback with us - we greatly appreciate it. Response date: 22nd February 2021

Opening new ISA

Easy to open account, although shame you cannot do it all 'on-line' without having to post forms off to them. Reviewed on: 19th February 2021

Reply from Newbury Building Society Hi Nigel, thank you for taking the time to share your feedback with us - we really appreciate it. Response date: 22nd February 2021

The best

Even through Covid, with staff infected they did their best, with regular emails advising what they could and couldn't do. Reviewed on: 17th February 2021

Quick and efficient

Considering the current restrictions service was straight forward and clear Reviewed on: 17th February 2021

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 18th February 2021

Brilliant service beyond expectations

I was worried about a postal application but the process was efficiently completed faster than I expected followed by a telephone call to check the post arrived and I was content and didn’t require any further assistance. This could not have been improved. Happy to hold this new savings account. Reviewed on: 13th February 2021

Reply from Newbury Building Society Hi Tracey, Thank you for taking the time to leave feedback for us - we really appreciate it. Welcome to the Newbury Response date: 15th February 2021

Polite, efficient,speedy

Isobel from Winchester is excellent and follows everything up. Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi - thank you so much for taking the time to leave feedback for us - Isabel will be so pleased to hear this. Many thanks Response date: 15th February 2021

TIME TO SAVE

POSTED A CHEQUE AND APPLICATION COULD NOT BE SIMPLER Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi Ray - thank you for taking the time to leave feedback for us - we appreciate it. Response date: 15th February 2021

Smooth process

Recently applied online for a new savings account. I already had one and had been impressed with service, so went for another to keep some savings separate. Very simple process online and had the new account number, along with details of how to transfer money in within minutes. Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi Newbury Gooner, thank you for taking the time to leave feedback - we really appreciate it. Response date: 12th February 2021

Supremely efficient and obliging service

I called hq with a variety of questions. Lisa who answered was knowledgeable and obliging. Better still she promised to send me all the details and the following morning everything arrived in double quick time with the forms pte-filled with zhe info i had given her on the call. We then went into Abingdon branch a few days later and all the admin was completed speedily efficiently and with charm. Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Christopher, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 5th February 2021

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Newbury Building Society: Savings reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8721)

Excellent

Friendly Local Society

Opening new ISA

The best

Quick and efficient

Brilliant service beyond expectations

Polite, efficient,speedy

TIME TO SAVE

Smooth process

Supremely efficient and obliging service

Review Newbury Building Society: Savings now

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