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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Ana was very professional and polite and helped us decide my savings plan

Good to see a smiling face with expert knowledge Reviewed on: 16th July 2021

Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback - Ana will be so pleased to hear this. Thank you Response date: 19th July 2021

Excellent service

I needed to open another account, the staff were very helpful and made the process of deciding which account I needed and opening it easy. Reviewed on: 9th July 2021

Reply from Newbury Building Society HI Marina, thank you for taking the time to leave feedback for us - we appreciate it. Response date: 9th July 2021

Opening a savings account

I am elderly with eyesight problems and unable to get into the building society. Everybody has been extremely helpful in order that I could open an account online, with help from my daughter. Reviewed on: 6th July 2021

Reply from Newbury Building Society Hi Pam, thank you so much for taking the time to leave feedback for us - we appreciate it. Response date: 7th July 2021

Speedy service

Easy to use website, quick, paperwork follow up quick also Reviewed on: 5th July 2021

Reply from Newbury Building Society Hi Ruth, thank you for taking the time to leave feedback - we appreciate it. Response date: 6th July 2021

Very professional

Very professional service from Wokingham Branch. All questions answered in one visit and easy to apply for a savings account Reviewed on: 4th July 2021

Reply from Newbury Building Society Hi David, tahnk you for comments and taking the time to leave feedback - appreciate it. Response date: 5th July 2021

Good customer service

The opening process was easy and the instructions sent were easy to follow. I also contacted Newbury regarding a mistake regarding my husbands nationality on the system and they reacted really well and promptly and rectified it by the following day Very pleased with the communication, very polite and informative. Reviewed on: 2nd July 2021

Reply from Newbury Building Society Hi Sarah , thank you for taking the time to provide feedback, we really appreciate it. Response date: 2nd July 2021

Account opening

Excellent quality of service and experience from the initial phone call to the in branch visit. 10/10 Reviewed on: 2nd July 2021

Reply from Newbury Building Society Thank you Wendy we really appreciate you taking time to leave feedback. Response date: 2nd July 2021

very easy to open an account

Clear instructions, speedy service, excellent Reviewed on: 24th June 2021

Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback, we really do appreciate this. Response date: 25th June 2021

Very friendly and efficient

I opened a Welcome to Newbury Account last month in your Alton branch, the staff were really friendly and helpful, so much so I have opened another account since. Reviewed on: 22nd June 2021

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback for us - we appreciate it. Response date: 22nd June 2021

Helpful, knowledgeable service

Rachel was very helpful, thorough and knowledgeable about the savings account options. Reviewed on: 18th June 2021

Reply from Newbury Building Society HI - thank you for taking the time to leave feedback, we appreciate it. We will be sure to share your comment with Rachel, who will be so pleased to hear this. Many thanks Response date: 18th June 2021

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