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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Very polite, knowledgeable staff.

Very polite, knowledgeable staff, were able to advise me on the most suitable way of maximising my investment across different accounts taking into account maximum investment allowed each year, etc. Reviewed on: 30th July 2021

Reply from Newbury Building Society Hi Darren - thank you for taking the time to provide feedback, we appreciate it. Response date: 2nd August 2021

Friendly, easy to understand advice

Booked a face to face appointment with Jack, at Didcot office, every thing was explained clearly and at a pace that was comfortable. I was very happy with every thing and opened an account Reviewed on: 30th July 2021

Reply from Newbury Building Society HI Stephanie, thank you for taking time to leave feedback we appreciate it! Response date: 30th July 2021

Welcoming staff at local mutual

Easy to open new account. Friendly, efficient staff Reviewed on: 30th July 2021

Reply from Newbury Building Society Hi thank you for taking time to provide feedback - we appreciate it Response date: 30th July 2021

Amazing service

Amazing service from Newbury. Fast responses and very approachable. Reviewed on: 30th July 2021

Reply from Newbury Building Society Hi Chelsea - thanks for taking time to leave feedback - we appreciate it! Response date: 30th July 2021

Great service

Friendly, knowledgable and accessible staff and branches make the whole savings experience straightforward, as it should be. Reviewed on: 29th July 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback we appreciate it! Response date: 30th July 2021

Very pleasant but efficient assistants

Opened new account. Welcoming, efficient, speedy. Reviewed on: 27th July 2021

Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 28th July 2021

Great product and great servive

Very welcoming and personal service with the minimum of bureaucracy and offering an excellent product. Very pleased to be saving with an organisation that recognises the importance of mutuality. Reviewed on: 27th July 2021

Reply from Newbury Building Society Thank you for taking time to provide feedback we really appreciate it. Response date: 28th July 2021

Thanks Tracie

Visited Andover branch on Friday to sort out savings and look at opening up another account. Tracie was so helpful and explained everything really clearly regarding opening up more accounts. We opened up two accounts there and then in the branch with no appointment needed unlike when I visited my bank! Lovely, friendly branch and will now look to moving my mortgage to them in November. Reviewed on: 25th July 2021

Reply from Newbury Building Society Hi - thank you so much for taking the time to leave feedback and for your kind words. Tracie will be so pleased to read this, as will her colleagues in Andover - thanks again we really appreciate it. Response date: 26th July 2021

New account efficiently dealt with

The process of opening my postal savings account was dealt with quickly and efficiently. Thank you. Reviewed on: 23rd July 2021

Reply from Newbury Building Society Hi Stuart, thank you for taking time to provide feedback - we appreciate it! Response date: 26th July 2021

new savings account

very straightforward opening process, easy to read terms and conditions and product conditions and very good interest rate Reviewed on: 20th July 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 21st July 2021

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