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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Friendly and comprehensive advice

I received a clear outline of all of the options available to me that would suit my best interest. The advisor was cheery and friendly and very helpful with any questions I had. Definitely increased my confidence to bank with them. Reviewed on: 25th March 2021

Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback and for your kind comments. Response date: 26th March 2021

A traditional building society

My husband and I recently opened ISA accounts and we’re impressed by the ease and efficiency of the process. Staff that we had to speak to were warm and helpful too. Reviewed on: 24th March 2021

Reply from Newbury Building Society Hi Jan, thank you for taking the time to provide feedback - we really appreciate it. Response date: 25th March 2021

A better savings offer than most.

I opened a Welcome to Newbury savings account because, although limited to a modest £3000, it pays a better interest rate than the great majority of instant access accounts. The experience was straightforward, the only slight surprise being that I received an actual passbook for the account, whereas my wife, who opened the same account last year, was not sent a passbook at all. Reviewed on: 21st March 2021

Opening of new account and online registration

I rang Alton branch and was sent an introductory pack. The member of staff was very helpful and he outlined the accounts .I was surprised at the pack as no other bank or building society has sent such comprehensive information .I opened the account quickly by post and have had all the information to open online transactions. In all I am very impressed with the process Reviewed on: 19th March 2021

Reply from Newbury Building Society Hi Nick, thank you so much for taking the time to leave us feedback. We appreciate it. Response date: 22nd March 2021

value new customers

am in lockdown and all done by phone and post pleasant operator Reviewed on: 19th March 2021

Reply from Newbury Building Society Hi there, thank you so much for your feedback - we appreciate it. Response date: 22nd March 2021

New Savings Account

All staff were very helpful and polite. I received the documentation today as promised. No problems at all. Reviewed on: 15th March 2021

Reply from Newbury Building Society Hi Margaret, thank you for taking the time to leave feedback, we really appreciate it. Response date: 15th March 2021

Opening a Welcome to Newbury savings' account

I wanted to open this account recently and was unsure whether I'd be able to. So I phoned the office and they were immensely helpful, also friendly and straightforward. The next day I received an envelope with the appropriate forms. Derek, Bristol. UK Reviewed on: 15th March 2021

Reply from Newbury Building Society Hi Derek, thank you for taking the time to leave feedback for us, we appreciate it. Response date: 15th March 2021

Easy opening

Easy to download application form post and open in two days Reviewed on: 12th March 2021

Reply from Newbury Building Society HI Gary - thank you for taking the time to leave feedback - we appreciate it. Response date: 15th March 2021

A New Savings Account

The rate was attractive but it was a pain to have to print out a form, fill it in and post it. Why can't all your accounts applications be online Reviewed on: 12th March 2021

New account set up quickly and easily

I was surprised to be asked to complete a paper form for a new account at Newbury BS, but it was just so quick and easy - much easier than an on-line process for a new account at a competitor. The new account was opened and the passbook arrived in the post, even before my cheque had cleared. Just splendid customer service! Reviewed on: 12th March 2021

Reply from Newbury Building Society Hi - thank you for taking the time to provide feedback for us - we appreciate it and great to hear this. Response date: 12th March 2021

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