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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Purchase of additional property

We required an additional loan to our existing mortgage in order to purchase a neighbouring property, which holds a covenant on our own house plot. We were able to negotiate a deal which suited our needs and were impressed with the speed and efficiency in completing the transaction and are grateful to Luke for his help and guidance throughout the negotiations making it a stress free experience. Reviewed on: 25th September 2020

Reply from Newbury Building Society Hello, thank you very much for taking the time to leave feedback and for your kind words - we will be sure to share your comments with Luke - who will be so pleased to hear your thoughts. Many thanks Response date: 25th September 2020

Very good customer service, friendly and professional.

Everything was fine. The rep who opened the account for us was very efficient. Reviewed on: 25th September 2020

Reply from Newbury Building Society Hi Beryl, thank you for taking the time to leave feedback - we appreciate it. Response date: 25th September 2020

Very Helpfull

Firstly they wrote to me regarding my savings,I phoned the branch who made arrangments to contact me to discuss my accounts.On doing so it was decided to move some of money around.I went to the branch at it was sorted out very easily. It may be a small building society but seems to care about its customers more than most of the larger ones. Reviewed on: 25th September 2020

Reply from Newbury Building Society Hi Bob, thank you for your kind words - we really appreciate you taking the time to leave feedback. Response date: 25th September 2020

easy as

the assistant was very help full , explained every thing as we went , very knowledgeable, and afferent . Reviewed on: 20th September 2020

Reply from Newbury Building Society Hi Christine, thanks for taking the time to leave feedback for us :-) We appreciate it. Response date: 21st September 2020

Warm and friendly and efficient

So good to not be rushed! To have efficiency with warmth and friendliness of the service means such a lot to us. Everything was comprehensively explained and gives us confidence for our future savings with Newbury Building Society. Thank you Reviewed on: 18th September 2020

Reply from Newbury Building Society Hi Susan, thank you for taking the time to leave feedback - we really appreciate it. Response date: 18th September 2020

Opening an existing members account

The staff couldn`t have been more helpful. In spite of the current Covid 19 problems, we were given a room to fill in the account forms and helped guide us through the procedure. Reviewed on: 11th September 2020

Reply from Newbury Building Society Hi Les, thank you for taking the time to leave feedback for us - we really appreciate it and your kind words. Response date: 11th September 2020

Brilliant service on updating our accounts

Our nearest branch is the one at Winchester and we have used this one since we opened our savings accounts. Every member of staff who has dealt with us has been extremely efficient and knowledgeable offering best advice for our needs. Well done Newbury Building society. Reviewed on: 4th September 2020

Reply from Newbury Building Society Hi Watson, thank you so much for your kind words and for taking the time to leave feedback for us - I know the team at Winchester will be so pleased to hear your comments. Thank you Response date: 4th September 2020

Excellent service

Very helpful staff member (Isabel) Very easily set upper savings account Reviewed on: 4th September 2020

Reply from Newbury Building Society Hi RG - thank you for taking the time to leave feedback for us - we really appreciate it and we will be sure to share your comments with Isabel. Thank you Response date: 4th September 2020

Yes I would

Fairly straightforward, helpful staff Reviewed on: 28th August 2020

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th August 2020

Perfect Product For Me

After opening my first account at your Alton branch (who are superb), I then opened an additional account which was easy and I was able to fund it straight away. Reviewed on: 21st August 2020

Reply from Newbury Building Society Hi Ian, thank you for your kind words and taking the time to leave feedback for us - we really appreciate it. Response date: 24th August 2020

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