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Newbury Building Society: Savings reviews

4.88
Based on 8,288 reviews, last reviewed 13th Oct 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m al... Read more Reviewed on: 13th October 2025
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Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8288)

The best

5
Great staff, as with the mortgage category. Friendly, professional and knowledgeable - consistantly willing to support and provide best advice for the customer, as distinct from The Society. Reviewed on: 4th January 2018

Service Excellence

5
Great customer focus and local support. Reviewed on: 4th January 2018

Professional, yet local, feel to our interactions.

5
The Newbury strikes a really good balance between being a professional financial institution while retaining sufficient "old world" charm to still feel friendly, trustworthy and local. Reviewed on: 4th January 2018

Ethical bank!

5
Excellent service from a bank with its heart in the right place! Reviewed on: 4th January 2018

Simply the best

5
Delighted with the service I've received over the years from the Newbury. Friendly, understanding staff. Local is best as far as I'm concerned Reviewed on: 4th January 2018

Excellent service

5
Helpful staff at our local Newbury Building Society. Bank offers good interest rates for savers. Reviewed on: 4th January 2018

Excellent Customer Service

5
The Newbury Building Society provides excellent customer service and advice on savings. Reviewed on: 4th January 2018

More than expected

5
The Wokingham branch went out of their way to add new accounts for my wife and I. Splitting one check across two accounts, pre-entering information already held, etc. Frankly, not the service one normally receives and in a positive way. Reviewed on: 4th January 2018

CHOICE OF SAVINGS ACCOUNTS

5
This Company is very proactive in providing details of and recommending the best options for investment opportunities. Friendly and accommodating staff both at Branch level and over the telephone. Reviewed on: 4th January 2018

Friendly and Engt

5
The Newbury is not like the mainstream banking providers of today. If it provided current accounts I would probably switch Reviewed on: 4th January 2018

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